Privacy Policy
Last Updated:
Solviba (“Solviba”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.solviba.com, use our services, or interact with us in any manner.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Name and surname
Email address
Phone number
Company name and job title
Billing and invoicing details
Any information you voluntarily provide via forms, emails, or meetings
1.2 Technical and Usage Information
IP address
Browser type and version
Device information
Operating system
Pages visited and interaction data
Referring URLs
1.3 Client and Project Data
For clients engaging Solviba for development or consulting services, we may process data strictly as a data processor, based on client instructions.
2. How We Use Your Information
We use collected information for the following purposes:
To provide, operate, and maintain our services
To communicate with you regarding inquiries, proposals, or ongoing projects
To improve our website, services, and user experience
To comply with legal and regulatory obligations
To manage contracts, billing, and payments
To send relevant business communications where permitted
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, we process personal data based on one or more of the following legal grounds:
Your explicit consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, provided they do not override your rights
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share information only with:
Trusted service providers and partners who assist us in operating our business
Legal authorities if required by law or legal process
Clients, when acting as a data processor under contractual obligations
All third parties are required to maintain appropriate confidentiality and security measures.
5. Data Security
Solviba implements industry-standard technical and organizational measures to protect personal data, including:
Secure servers and encrypted communications
Access controls and role-based permissions
Regular security reviews and internal policies
While we strive to protect your data, no system can guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or contractual obligations.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including Turkey and other jurisdictions where Solviba or its partners operate. We ensure appropriate safeguards are in place for such transfers.
9. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance website functionality and analytics. You can control cookie preferences through your browser settings.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Anti-Spam and Outbound Email Policy
Solviba does not send unsolicited bulk email, and does not permit any third party to do so on its behalf.
12.1 We do not use purchased, rented, scraped or harvested address lists, and we do not send commercial email to consumer addresses.
12.2 All outbound business correspondence is addressed to a named individual at a business, using a business address obtained from licensed professional B2B data sources, and is written for that recipient.
12.3 Every commercial message identifies Solviba clearly, uses a valid and monitored reply address, and carries a working List-Unsubscribe header with one-click support (RFC 8058).
12.4 Opt-out requests are honoured immediately and without condition. The address is added to a permanent suppression list applied across all Solviba sending domains.
12.5 Solviba does not use affiliates, resellers or lead vendors to send email on its behalf, and does not permit any third party to reference Solviba domains in email.
12.6 Solviba operates dedicated domains for authenticated outbound business correspondence. These domains host no web content, are never advertised, and are used for no purpose other than business email.
12.7 Violation of this policy by anyone acting for Solviba results in immediate termination of that relationship.
Abuse reports may be sent to support@solviba.com.
13. Contact Information
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:
Solviba
Email: support@solviba.com
Website: www.solviba.com
