Ongoing Web Application Maintenance & Technical Support

Shipping a product is the beginning, not the end. Keeping it running reliably — fixing bugs quickly, updating dependencies, handling infrastructure issues, and preventing security vulnerabilities from accumulating — requires consistent technical attention. Solviba offers structured maintenance and support engagements for web applications built with React, Node.js, Supabase, and the surrounding ecosystem.

Bug Triage & Resolution

When something breaks in production, response time matters. We establish a clear process for reporting, triaging, and resolving bugs — with defined SLAs based on severity. Critical issues get immediate attention; non-critical bugs are batched and addressed in regular maintenance cycles that don't disrupt your users.

• Defined bug severity levels with corresponding response times

• Root cause analysis for recurring issues

• Regression testing before deploying fixes to production

• Transparent issue tracking and status communication

Dependency Updates & Security Patching

Outdated dependencies are a leading source of security vulnerabilities in web applications. We perform regular dependency audits, update packages in a controlled and tested manner, and monitor for CVEs that affect your stack. You won't discover your application was running a vulnerable version of a core library six months after a patch was available.

Infrastructure Monitoring & Incident Response

We configure monitoring for uptime, error rates, and performance degradation — so issues are caught before your users report them. When incidents occur, we investigate, communicate clearly, and resolve them systematically. Post-incident reviews identify what failed and what process changes prevent recurrence.

Planned Improvements & Feature Additions

Maintenance isn't just keeping the lights on. As part of ongoing support, we handle small-to-medium feature additions, UI improvements, and technical debt reduction — the work that doesn't justify a full project engagement but still needs to get done. You get a dedicated technical partner, not a ticket queue.