Maintenance & Support

Ongoing Web Application Maintenance & Technical Support

Shipping a product is the beginning, not the end. Keeping it running reliably, fixing bugs quickly, updating dependencies, handling infrastructure issues, and preventing security vulnerabilities from accumulating, requires consistent technical attention. Solviba offers structured maintenance and support engagements for web applications built with React, Node.js, Supabase, and the surrounding ecosystem.

Bug Triage & Resolution

When something breaks in production, response time matters. We establish a clear process for reporting, triaging, and resolving bugs, with defined SLAs based on severity. Critical issues get immediate attention; non-critical bugs are batched and addressed in regular maintenance cycles that don't disrupt your users.

  • Defined bug severity levels with corresponding response times

  • Root cause analysis for recurring issues

  • Regression testing before deploying fixes to production

  • Transparent issue tracking and status communication

Dependency Updates & Security Patching

Outdated dependencies are a leading source of security vulnerabilities in web applications. We perform regular dependency audits, update packages in a controlled and tested manner, and monitor for CVEs that affect your stack. You won't discover your application was running a vulnerable version of a core library six months after a patch was available.

Infrastructure Monitoring & Incident Response

We configure monitoring for uptime, error rates, and performance degradation, so issues are caught before your users report them. When incidents occur, we investigate, communicate clearly, and resolve them systematically. Post-incident reviews identify what failed and what process changes prevent recurrence.

Planned Improvements & Feature Additions

Maintenance isn't just keeping the lights on. As part of ongoing support, we handle small-to-medium feature additions, UI improvements, and technical debt reduction, the work that doesn't justify a full project engagement but still needs to get done. You get a dedicated technical partner, not a ticket queue.